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Transparency Law

Transparency Law


Transparency law

Corporate Activity


Organisational Structure

Organization chart

Principals C.V.

Economic, budget and statistical information 



INFORMA D&B Filed Accounts


Managing Director: Juan Mª Sainz Muñoz

Gross remuneration received during exercise 2023 for all concepts (fixed salary and variables): 235.800 euros.

Strategic Plan

 Strategic Lines:

  • Fulfilment of the financial aims of the Company and its Subsidiaries.
  • Improvement in the Quality of the service rendered to the Clients.
  • Improvement in the Database Quality.
  • Improvement of Interrnal Processes Efficiency.
  • Improvement in Employees’ Satisfaction.
  • INFORMA as socially responsible company.

Access to public information

Information access request

The person that wants to exercise its access rights to the public information should do it as follows:

- Sending an e-mail request to: acceso_informacion_publica@informa.es indicating "Transparency" in the subject. The identity of the applicant, the information requested, the electronic contact address and the method, if any, chosen for accessing the information must be stated.

- In Person at the company’s offices by filling in a specific form. The form must include: the handwritten signature of the interested party; the information requested; electronic contact address; and the method, if any, chosen for access to the information.
For further information on the processing of your data, you can check our Privacy Policy - Transparency

Causes of inadmissibility

Requests for information shall be denied, providing a substantiated decision, if they:

• Refer to information that is being drafted, or for general publication.
• Refer to auxiliary or supporting information, such as the content of notes, drafts, opinion papers, summaries, internal communications and reports, or exchanged between administrative bodies or entities.
• Refer to information which would require a previous action of redrafting in order to be disclosed.
• Were sent to INFORMA which does not have the information and when the competent body is not known.
• Are manifestly reiterated or have an abusive nature which is not justified by the current Transparency Law 19/2013.
• Do not fulfil the requirements indicated in the section 6 of the information request form.

In case our Customer Service Department founds any doubt on the application of those inadmissibility criteria you should refer to the executive committee that should take the corresponding decision.


• If the request refers to information that the company does not have, it shall be send to the competent body, if known, and information of the situation shall be sent to the petitioner.
• When the request does not sufficiently identify the information sought, the petitioner shall be asked to specify this within ten days, stating that, if this is not done, the request shall be considered withdrawn, and the period for providing a decision shall be suspended.
• If the information requested could affect the rights or interests of third (duly identified) parties, a period of fifteen days shall be granted for them to present the arguments deemed appropriate. The petitioner shall be informed of this, as well as of the suspension of the period for providing a decision until the arguments have been received or reached the expiry date for the their presentation.
• When the information being requested, even if the addressed company has it, has been drafted or generated in whole or in part by a third party, the request shall be sent to the said third party for the access decision.


• Decisions in which access is granted or denied must be sent to the petitioner and to those affected third parties that have requested so within a maximum of one month after receipt of the request by the body responsible for taking a decision. This period may be extended by another month if the volume or complexity of the information requested requires so, and after notifying it to the petitioner.
• Decisions denying access shall provide justifying reasons, as shall those granting partial access or access in a different way than the one requested, as well as those decisions permitting access with a third party opposition. In this last case, the interested party shall be expressly informed that access may only take place after the period specified in Article 22.2 of the 19/2013 Law.
• In case the slightest indication of the existence or non-existence of certain information would lead to the breach of any of the accesses limits, this circumstance shall be indicated when denying the request.
• Once expired the maximum delay for a decision to be taken without a specific decision being made and a express order notified, the request shall be understood as rejected.

Access formalisation

• Access to the information shall preferably be made by electronic means (except when this is not possible or when the applicant has expressly indicated another means) to the address acceso_informacion_publica@informa.es, indicating "Transparency" in the subject. When access cannot be given at the notification, it should be provided, in all cases, within a maximum of ten days.
• If there has been a third party opposition, the access shall only be given when, after this access has been granted, the period for lodging an appeal to an Administrative Court has expired with no appeal formalized, or if the appeal has been resolved confirming the right to receive the information.
• If the information has already been published, the decision may be limited to informing the petitioner of how said information may be accessed.
• Access to this information shall be free of charge. However, the dispatch of copies or data transferring to a format different from the original may lead to a payment requirement under the conditions set forth in the Law 8/1989, dated 13 April, on Public Fees and Prices, or, when applicable in the Local or Autonomous Community regulations.

Suppliers' contracting

INFORMA D&B S.A.U. (S.M.E.) is a state-owned trading company created in 1992, entirely participated by La Compañía Española de Seguros de Crédito a la Exportación, S.A. Cía de Seguros y Reaseguros, (SME) (CESCE), whose social capital belongs to the Spanish Government in a 50.25%. The Company has established some Internal Rules based on the mentioned legal basis with a general and objective procedure for contract awarding that respects the following principles specified in article 321 of the LCSP law.

Suppliers' contracting